Privacy Policy

 

Your privacy is important to us. This privacy policy discloses the privacy practices for www.TrueSunbeam.com. This privacy notice applies solely to information collected by this website. It notifies you of the following:

  • What information is collected from you through the website, how it is ued and with whom it may be shared.

  • What options are available to you regarding the use of your data.

  • Security procedures in place to protect the misuse of your information.

  • How you can get a copy of your information, request updates or have your information deleted.

 

Data Collection, Use & Sharing

When you conduct a transaction on this website, as part of the process, we may collect personal information that you provide such as your name, address, phone number, email address, and billing information. Your personal information will be used to complete the transaction for which it was collected. It will not be sold or rented to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

 

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

What Data May Be Collected

We receive, collect and store information you enter on our website or provide us in any other way. In addition, through the use of third party vendors, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

Third Party Vendors

We work with third parties to help provide our customers with quality service. We are currently working with Google Analytics, PayPal, Aweber and Wix.com to operate this website and complete transactions. These vendors may change at any time. Each vendor may collect different types of user information as stated above.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

In our use of these services, we are considered their customers and are in no way affiliated with them as business partners. We do not have control over the privacy of these websites, their security, or their use of data. Please check with each one independently to understand their use of cookies, data, security and privacy.

 

The following links may be used as a starting point to learn more about these third party vendors:

 

 

Why Your Data is Collected

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide the services we offer and to operate our website effectively;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

Cookies

Third party vendors use cookies to collect data through our website for the reasons stated above. To learn more about cookies used, please use the links to the third party vendors above.

 

How We Communicate with Site Visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

Withdrawing Consent

If you don’t want us to process your data anymore, please contact us at info@truesunbeam.com or send us mail to PO Box 2148, Gearhart, OR 97138.

 

We can help you retrieve, update and delete your information from Wix, PayPal and Aweber as they pertain to this website only. However, you must contact Google Analytics independently. If you have used Wix, PayPal or Aweber through other websites or directly for your own purposes, you will need to contact them independently regarding your information.

 

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions, Concerns or to Contact Us About Your Information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@truesunbeam.com or send us mail to PO Box 2148, Gearhart, OR 97138.

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